FAQs

Yes, Colinton Care Home is regularly inspected by the Care Inspectorate to ensure our care home in Merchiston, Midlothian, continues to meet a high standard of care in all areas of the home.

Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them. Contact us for more information.

We don’t have visiting hours for the loved ones of our residents. We encourage them to visit as little or often as they like, but ask that they avoid protected mealtimes.

Yes, we allow prospective residents to schedule a trial stay for a 6-week period so that they can experience what life will be like at Colinton Care Home before making the decision to move in permanently. Contact us for more information.

Nursing Care provides 24-hour care and support from a registered nurse to those living with complex medical needs.

Our care plans are tailored to each individual and are assessed as needs change, monthly in-house and formally every 6 months to ensure that they continue to fulfil residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time, therefore our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

We support residents’ overall well-being through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility, or medical care needs. We also support mental, physical, and emotional well-being through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences, and continue with their hobbies regularly. We encourage residents to live their lives the way they want to.

We offer respite care at Colinton Care Home for a minimum of 1 week. Prior to admission, we will evaluate a person’s care needs and assess how long someone should stay at our care home. Respite care is suitable for those who have recently had an illness, injury or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring for their loved one at home and who needs a well-deserved break.

We provide palliative care for those who are nearing the end of their life. We endeavour to make a person’s last days or weeks as comfortable as possible and extend our support to loved ones during this time.

At Colinton Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

Our in-house chefs and kitchen staff cater to all dietary needs, with a varied seasonal menu to choose from for breakfast, lunch, and dinner. In addition, beverages and snacks are available throughout the day. Meals can be served in the dining area, in the residents’ rooms, or the garden during the summer months.

Yes, we have a friendly, professional hairdresser who visits our salon weekly to provide residents with a variety of hair services so that they can look and feel their best. These services are open to all of our residents and are charged on top of their weekly fee.

All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings. It’s the little additions to a room that can make all the difference.

Yes! We have an on-site car park and paid street parking available for our visitors who are coming to see their loved ones.

Allowing well-behaved pets into our home is dependent on any allergies others may have who live in our home and is down to our manager’s discretion. Please get in touch if you would like to discuss this in more detail.

Yes, our bedrooms have access to a private en-suite including a sink and toilet.

Residents are encouraged to participate in group activities and events by our fantastic teams of Activities Co-ordinators. Examples of activities include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes and much more.

From the date of death, all fees associated with the Care Agreement shall be terminated. Accommodation charges will be paid for up to ten days from the date of death until the home is emptied of any personal things. 

When you pay your weekly care home fees at Colinton Care Home, this includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable).

All care and support are also included within your weekly fees, although some additional services such as dental services, chiropody, 1-1 support, phone lines, taxis and hairdressing may come at an extra cost. We try to accommodate all our residents’ requests, but some may incur additional charges. Please contact the team for more information regarding this.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in January each year. For further information, please contact us.