At Colinton Care Home, we get lots of questions about our home, from questions about our facilities and rooms, to queries regarding our care. So we’ve compiled as many of them as we can below in our FAQ list. Have a look through and feel free to skip through to the sections that are the most relevant to your questions. If you need more advice, please don’t hesitate to contact us.
Yes. The Fleet Care Home is regularly inspected by the Care Quality Commission to ensure our care home in Dartmouth continues to meet a high standard of care in all areas of the home.
Yes, we allow prospective residents to schedule a trial stay for a 4-week period so that they can experience what life will be like at Colinton Care Home before making the decision to move in permanently.
Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them.
Residential Care provides live-in accommodation, with supervision 24 hours a day to those who need extra help and support with personal care or mobility. Nursing Care equally provides 24-hour care and support but the main differential is the assistance from a registered nurse, who is available day and night to provide medical care.
Our care plans are tailored to each individual and are assessed regularly to ensure that they continue to fulfill residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time, therefore our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.
We support residents’ overall well-being through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility, or medical care needs. We also support mental, physical, and emotional well-being through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences, and continue with their hobbies regularly. We encourage residents to live their lives the way they want to.
We offer respite care at Colinton Care Home. Prior to admission we will evaluate a person’s care needs and assess how long someone should stay at our care home. Respite care is suitable for those who have recently had an illness, injury or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring full-time for their loved one at home and who needs a well-deserved break.
We provide palliative care for those who are nearing the end of their life. We endeavour to make a person’s last days or weeks as comfortable as possible and extend our support to loved ones during this time.
At Colinton Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.
Our in-house chefs and kitchen staff cater to all dietary needs, with a varied seasonal menu to choose from for breakfast, lunch, and dinner. In addition, beverages and snacks are available throughout the day. Meals can be served in the dining area, in the residents’ rooms, or the garden during the summer months.
Yes, we have a friendly, professional hairdresser that visits our salon regularly to provide residents with a variety of hair services so that they can look and feel their best.
All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings. It’s the little additions to a room that can make all the difference.
Allowing pets into our home is dependent on any allergies others may have who live in our home. Please get in touch if you would like to discuss this in more detail.
Yes, our bedrooms have access to a private en-suite including a sink, toilet, and shower.
Residents are encouraged to participate in group activities and events by our fantastic teams of Activities Co-ordinators. Examples of activities include pet therapy, arts & crafts, film nights, pamper sessions, gardening, exercise sessions, live entertainment, games, quizzes and much more.
From the date of death, all fees associated with the Care Agreement shall be terminated. Accommodation charges will be paid for up to ten days from the date of death until the home is emptied of any personal things.
When you pay your weekly care home fees at Colinton Care Home, this includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable).
All care and support are also included within your weekly fees, although some additional medical services, such as dental care or chiropody, may come at an extra cost. We try to accommodate all our residents’ requests, but some may incur additional charges. Please contact the team for more information regarding this.
If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.
In England, care home fees are assessed based on the individual’s care needs and financial situation.
The assessment of care needs is carried out by the local authority, which will determine the level of care required and the type of care home that is appropriate. The financial assessment is also carried out by the local authority or by an independent financial advisor. It will take into account the individual’s income, savings, and assets to determine whether they need to contribute towards the cost of their care.
If the individual’s assets and income are below a certain level, they may be entitled to financial support from the local authority to help pay for their care home fees.
If an individual is deemed eligible for NHS Continuing Healthcare, their care will be fully funded by the NHS. It’s important to note that eligibility for NHS Continuing Healthcare is not based on a specific diagnosis or condition, but based on an individual’s overall care needs and the level of support required to meet those needs.
Get in touch with the team for more information.
Fees will be reviewed annually, and any change will be advised at least 4 weeks in advance of any change taking effect. The current fee uplift is effective in April each year. For further information please contact us.
We strive to create an environment where individuals feel truly at home, surrounded by friendly faces, engaging activities, and the support they need. Whether participating in creative arts and crafts, enjoying the outdoors in our beautiful gardens, or socialising with fellow residents during mealtimes or events, there’s always something to look forward to.
